TicketSwap is a safe, convenient and fair place to buy and sell e-tickets for concerts, festivals, sports events, theatre and days out. Fraud is prevented by strict checks and collaborations with organisations and partners.
TicketSwap is safe. The tickets and sellers on our platform are verified based on several criteria. Through partnerships with organisations and ticket providers, we offer SecureSwap tickets which are 100% valid. Read more about SecureSwap here.
Listing a ticket can be done in a few clicks. Simply upload your ticket and provide the required information. After this, you can sit back and relax - you will be notified when your ticket has been sold and we will transfer the money to your bank account in 3 business days. Buying a ticket is really easy as well. You can pay directly through our app and the ticket will be available in your TicketSwap account and sent to your e-mail inbox immediately.
As a TicketSwap user you know you’ll always be paying a fair price for your tickets. We protect buyers from overpricing by keeping to a maximum 20% mark-up from the original sales price.
Find the ticket you’re looking for, pay online and you’ll receive the ticket immediately. Tickets you see for sale have already been uploaded by the seller, so sent to you immediately upon paying.
Fraud is prevented by user-checks and through partnerships and collaborations with event organisers. For more information about our user-checks, please click here.
You can see the name and the photo of the person you’re buying a ticket from. You can also see if they’ve connected their social media accounts and if they’ve sold tickets with us before. Showing these details gives you confidence in who you are buying from.
We protect buyers from overpricing by keeping to a maximum 20% mark-up from the original sales price. As a buyer, you know you’ll always be paying a fair price for your tickets.
Once you’ve put your listing live, just sit back and relax. We’ll send you a notification as soon as your ticket has been sold – you'll receive payment within one working day. It's that easy!
When selling a ticket that is bundled with multiple tickets, we ask that you upload the original file. Our system will split the file automatically and ask you to indicate which tickets are for sale, and which you want to keep. Once the listing is completed, we will send the tickets that you want to keep back to you to avoid any confusion.
We protect buyers from overpricing by keeping to a maximum 20% mark-up from the original sales price.
You want to sell your ticket as fast as possible - we get that! That’s why we’ve made it very easy to promote your listing. You decide what will be shared. It’s also possible to sell the ticket to someone privately.
When you’ve put your listing online on our platform, there’s no need for you to undertake any other action. We’ll send you a notification once your ticket has been sold and transfer the money to you within the next 3 business days. That’s how easy it is to use TicketSwap!
We have partnerships with organisers, venues and ticketing providers. Tickets that get sold for these events are invalidated and the buyer receives a new ticket. You can recognise these events by the SecureSwap logo visible in the listing.
Listing your ticket on TicketSwap is free. There are only costs involved once a ticket is sold. Both the seller and buyer are charged with a 5% service fee. Depending on your payment method, you will be charged with an additional transaction fee.