How can we help you?

    Is buying a ticket with TicketSwap safe?

    Yes. We would like to tell you why:

    We check every buyer and seller 🔍
    TicketSwap aims to facilitate a safe swap. To make TicketSwap as safe as possible, sellers are required to enter personal details, like a valid phone number and a verified email address. In addition, all users have the option to connect their social media accounts, and we display the number of valid tickets a seller has previously sold. This way, you can see if the seller successfully used TicketSwap before. 

    We check every ticket 🕵️‍
    We check uploaded e-tickets in multiple ways (location, price, correct date etc.). We aim to check this as soon as possible once an e-ticket is uploaded to our server. Also, all barcodes of uploaded tickets are checked to prevent double tickets at TicketSwap.

    Our support team is happy to help you 🤝
    Buyers are able to evaluate sellers after the event. If the e-ticket does appear to be invalid, then TicketSwap will bring you and the seller in touch with each other in a moderated chat discussion in order to find an amicable solution. But don't worry, in 99.5% of all sold tickets, everything is perfectly fine. In case of fraud, a seller will be permanently banned from TicketSwap. The sellers information (name, bank account number, phone number, e-mail, etc.) are known to us so in cases of fraud we are able to provide this information to the authorities.

    Secure Swap
    Secure Swap means that a sold ticket is made invalid and the buyer receives a completely new and unique ticket.
    This means a buyer is 100% sure that the ticket is valid and it has not been used before. We can arrange this through partnerships with event organizers and ticket companies. We are working hard to make this possible for all our events.
    More info about Secure Swap here

    More than 3,200,000 happy users from over 20 different countries!

    sarah

    seems easy to use. hopefully my ticket will be sold soon too ! then i'll be very happy !

    Mitchell

    Ticketswap saved the day AGAIN! <3

    Bruno

    easy , secure and very very useful ..... what do we need more ? Vielen Dank Ticketswap ;-)

    Baris

    love this application! uber for the transportation, ticketswap for buying/selling concert tickets

    Miguel

    Great service. Will try to use as much as possible from now on.

    Fayez

    I trust Ticketswap. thanks every one Fayez

    James

    Very easy to use and the tickets were ok

    David

    Great service for true music lovers! Would be nice to be able to gift tickets for free too.

    Rafaël

    Worked for me, have to be lucky sometimes, but that is part of it I guess...

    Emma

    Fantastisch systeem! Ik was eerst wat sceptisch, maar alles verliep perfect!

    Andrew

    first time I'd used ticketswap but easy, smooth transaction.Thanks *******++++++******

    Tom

    Really easy to use and worked well

    Caal

    So far love it. Has worked well for me.

    David

    Amazing and refreshing to find a site that encourages responsible resale of tickets. Thank you

    Laís

    Great experience! I'll definitely use again!

    Marcello

    Amazing and reliable, as usual!

    Isabela

    Easy and fair prices! So good!

    Jenny

    Great way to get last minute, discounted tickets :)

    Lennard

    A very useful ticket marketing platform

    Atsushi

    I have a lot of wonderful experiences using this service.

    sarah

    seems easy to use. hopefully my ticket will be sold soon too ! then i'll be very happy !

    Mitchell

    Ticketswap saved the day AGAIN! <3

    Bruno

    easy , secure and very very useful ..... what do we need more ? Vielen Dank Ticketswap ;-)

    Baris

    love this application! uber for the transportation, ticketswap for buying/selling concert tickets

    Miguel

    Great service. Will try to use as much as possible from now on.

    Fayez

    I trust Ticketswap. thanks every one Fayez

    James

    Very easy to use and the tickets were ok

    David

    Great service for true music lovers! Would be nice to be able to gift tickets for free too.

    Rafaël

    Worked for me, have to be lucky sometimes, but that is part of it I guess...

    Emma

    Fantastisch systeem! Ik was eerst wat sceptisch, maar alles verliep perfect!

    Andrew

    first time I'd used ticketswap but easy, smooth transaction.Thanks *******++++++******

    Tom

    Really easy to use and worked well

    Caal

    So far love it. Has worked well for me.

    David

    Amazing and refreshing to find a site that encourages responsible resale of tickets. Thank you

    Laís

    Great experience! I'll definitely use again!

    Marcello

    Amazing and reliable, as usual!

    Isabela

    Easy and fair prices! So good!

    Jenny

    Great way to get last minute, discounted tickets :)

    Lennard

    A very useful ticket marketing platform

    Atsushi

    I have a lot of wonderful experiences using this service.

    sarah

    seems easy to use. hopefully my ticket will be sold soon too ! then i'll be very happy !

    Mitchell

    Ticketswap saved the day AGAIN! <3

    Bruno

    easy , secure and very very useful ..... what do we need more ? Vielen Dank Ticketswap ;-)

    Baris

    love this application! uber for the transportation, ticketswap for buying/selling concert tickets

    Miguel

    Great service. Will try to use as much as possible from now on.

    Fayez

    I trust Ticketswap. thanks every one Fayez

    James

    Very easy to use and the tickets were ok

    David

    Great service for true music lovers! Would be nice to be able to gift tickets for free too.

    Rafaël

    Worked for me, have to be lucky sometimes, but that is part of it I guess...

    Emma

    Fantastisch systeem! Ik was eerst wat sceptisch, maar alles verliep perfect!

    Andrew

    first time I'd used ticketswap but easy, smooth transaction.Thanks *******++++++******

    Tom

    Really easy to use and worked well

    Caal

    So far love it. Has worked well for me.

    David

    Amazing and refreshing to find a site that encourages responsible resale of tickets. Thank you

    Laís

    Great experience! I'll definitely use again!

    Marcello

    Amazing and reliable, as usual!

    Isabela

    Easy and fair prices! So good!

    Jenny

    Great way to get last minute, discounted tickets :)

    Lennard

    A very useful ticket marketing platform

    Atsushi

    I have a lot of wonderful experiences using this service.

    Show all testimonials