How can we help you?

    Why does your website give me an error message when uploading my tickets?

    Was the message below the error message you've received when uploading your tickets?



    The issue is most likely that you have seperated this ticket from the original file as there are more tickets in the file than you want to sell. Don't worry! Please upload the original file with all tickets and you are able to select in the next step which tickets you want to sell and which ones you don't want to sell.

    It's also possible that you get this error whenever the pdf file is saved under a different name than the original name. Please make sure that the name of the file did not change. Whenever the name of the file is changed, we miss critical information for our security checks. Therefore we don't accept files where we can't complete those checks.

    Solution: Make sure to download the ticket once again from the email or from your account and save it without adjusting anything. Then upload that ticket on TicketSwap.

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    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.

    Jorg

    ik wil een kaartje voor duikboot

    Stuart

    wasn't 100% sure I would get in with it being in someone else's name but it all panned out fine

    Michael

    Dit ging heel makkelijk en snel.....

    Willy

    Fijne app, duidelijk, snel en vooral veilig om ticket te kopen of te verkopen

    Jitka

    Thanks too tickeswap and taking such a good care of their custumers.

    Laura

    Ticket worked without any trouble, thanks!

    Sophia

    Easy reliable no fuss no issues... we’ll be using site again

    Carine

    je voudrais les 2 places mon gsm vas pas j'ai mail facebook j'ai connection

    Ben

    Wet easy and ticket price similar to original price

    Yara

    Kon het niet openen op het event zelf.

    Pierluca

    It’s the first time I bought a ticket, it worked perfectly.

    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.

    Jorg

    ik wil een kaartje voor duikboot

    Stuart

    wasn't 100% sure I would get in with it being in someone else's name but it all panned out fine

    Michael

    Dit ging heel makkelijk en snel.....

    Willy

    Fijne app, duidelijk, snel en vooral veilig om ticket te kopen of te verkopen

    Jitka

    Thanks too tickeswap and taking such a good care of their custumers.

    Laura

    Ticket worked without any trouble, thanks!

    Sophia

    Easy reliable no fuss no issues... we’ll be using site again

    Carine

    je voudrais les 2 places mon gsm vas pas j'ai mail facebook j'ai connection

    Ben

    Wet easy and ticket price similar to original price

    Yara

    Kon het niet openen op het event zelf.

    Pierluca

    It’s the first time I bought a ticket, it worked perfectly.

    Gerard

    Easy to use, straight forward, fair.

    Inge

    Ik kon alleen betalen met een credit card, dat maakt het wel iets lastiger

    Nona

    Everything worked really well!

    Nona

    Everything worked really well!

    Maxime

    trop de gens utilise des macro impossible d'avoir le temps d'acheter les billets

    sil

    top binnen half uurtje weg de tickets...goed geregeld

    Dwayne

    Eerste kennismaking met ticketswap en direct tickets gekocht :) uiterst tevreden!!!

    Kevin

    Reliable and effective customer service!

    Kevin

    Reliable and nice customer service.

    Jorg

    ik wil een kaartje voor duikboot

    Stuart

    wasn't 100% sure I would get in with it being in someone else's name but it all panned out fine

    Michael

    Dit ging heel makkelijk en snel.....

    Willy

    Fijne app, duidelijk, snel en vooral veilig om ticket te kopen of te verkopen

    Jitka

    Thanks too tickeswap and taking such a good care of their custumers.

    Laura

    Ticket worked without any trouble, thanks!

    Sophia

    Easy reliable no fuss no issues... we’ll be using site again

    Carine

    je voudrais les 2 places mon gsm vas pas j'ai mail facebook j'ai connection

    Ben

    Wet easy and ticket price similar to original price

    Yara

    Kon het niet openen op het event zelf.

    Pierluca

    It’s the first time I bought a ticket, it worked perfectly.