Secure Swap means that a sold ticket is made invalid and the buyer receives a completely new and unique ticket.
In fact there is only one but that’s the most important one; a buyer is 100% sure that the ticket is valid and it has not been used before.
There are no additional costs for Secure Swapping a ticket. We are always trying to improve the safety of our tickets and when we can make them 100% safe, we are happy to do it for free.
TicketSwap has talked with many ticketing providers and organizers to make this possible. We are working hard to make this possible for all our events. If you think the event you’re visiting should have this as well, please let us know, but especially the organization!
No problem, we are here to help! Don't hesitate to contact us.